based on user reports and queries over the last 24 hours
Apple Music outage statistics
- Phone number: 000800 040 1966 (toll-free)
- Official website: https://support.apple.com/en-in/apple-music
- Apple Support app: Available on App Store
- Get Support online: https://getsupport.apple.com
- X: https://x.com/AppleMusic
- Ensure a stable internet connection for your device.
- Toggle the iCloud Music Library sync option off and on in settings.
- Sign out and then back into your account on all devices.
- Check your subscription status to confirm it is active.
- Update the application to the latest available version.
- Restart your device to clear any temporary software glitches.
- Disable and then re-enable Dolby Atmos or Lossless audio in settings if experiencing skips.
- Verify that your cellular data settings allow for streaming if not on Wi-Fi.
- Check for and delete any corrupted downloads, then re-download the content.
- Check available storage space on your device and free up space if necessary.
- Ensure the song or album is eligible for download and not restricted.
- Toggle Airplane mode on and off to reset network connectivity.
- Remove the download and attempt to add it again from the service's library.
- Review your payment method in your account settings to ensure it is valid.
- Contact your bank to confirm there are no issues on their end blocking the charge.
- Use the system's subscription management to check your membership status.
- Reach out to customer support for assistance with unresolved billing inquiries.
- Close the app completely from the multitasking view and relaunch it.
- Install any pending operating system updates for your device.
- Delete the app and perform a fresh installation from the official store.
- Check for any known service outages on the provider's status page.
Apple Music
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