based on user reports and queries over the last 24 hours
CleanBrowsing outage statistics
If a site you need — say, a banking portal or a work tool — gets blocked, the filter is likely miscategorizing it. Log into your CleanBrowsing dashboard, go to the Custom Allow list, and add the domain manually. Changes propagate within a few minutes. If the block persists, flush your local DNS cache: on Windows run ''ipconfig /flushdns'', on macOS use ''sudo dscacheutil -flushcache''.
When browsing suddenly stops working entirely after switching to CleanBrowsing DNS, check these points:
- Make sure you''re using the correct IP addresses for your chosen filter (Family, Adult, or Security) — mixing them up is a common mistake
- Confirm the DNS settings are saved on the right network adapter, not just one of several active interfaces
- Temporarily switch to a different DNS to isolate whether the issue is local or with the service itself
- Restart your router after changing DNS settings — some devices cache the old config aggressively
If you can''t get into your account, start with a password reset — the link arrives within a couple of minutes. If the email never shows up, check your spam folder and make sure the address you''re entering matches the one used at registration. Browser extensions that block third-party scripts sometimes interfere with the login form, so try an incognito window without extensions.
DNS set at the router level should cover every device on the network, but some devices override it with hardcoded DNS (Google''s 8.8.8.8 is typical). You''ll need to either set DNS directly on each device or block outbound UDP/TCP port 53 on your router so all DNS traffic is forced through CleanBrowsing.
Choose the resolver geographically closest to you — the service offers multiple anycast endpoints. If latency stays high, your ISP might be intercepting DNS queries and rerouting them. Switching to DNS-over-HTTPS using the provided DoH address usually fixes this and also prevents tampering with responses.
CleanBrowsing
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