based on user reports and queries over the last 24 hours
SaveShell VPN outage statistics
- Email: support@saveshell.net
- Official website: https://saveshell.net
- Telegram: https://t.me/saveshell
- Check your internet connection stability and ensure there is no network outage
- Verify that you' ''re using the correct server address provided by SaveShell VPN
- Try switching to a different server location if the current one is overloaded
- Restart the application and attempt to reconnect
- Disable any firewall or antivirus software temporarily to test if they''re blocking the connection
- Test your base internet speed without the VPN active to establish a baseline
- Connect to a server geographically closer to your physical location
- Avoid peak usage times when servers may be congested
- Close bandwidth-intensive applications running in the background
- Switch between different VPN protocols offered by the service
- Use the service' ''s built-in DNS leak test feature to verify your configuration
- Manually configure your device to use the VPN provider''s DNS servers
- Enable the kill switch feature if available to prevent data exposure
- Regularly check for IP address leaks using online testing tools
- Ensure your browser isn''t configured to use custom DNS settings
- Update the software to the latest version available from the official source
- Check if your operating system meets the minimum requirements
- Reinstall the application completely, removing all previous configuration files
- Run the application as administrator to ensure proper permissions
- Contact technical support with specific error codes or log files
- Double-check your username and password for any typing errors
- Reset your password through the official website if credentials are correct but not working
- Verify that your subscription is active and hasn''t expired
- Ensure you''re using the correct authentication method specified by the provider
- Clear the application''s cache and stored login data before attempting again
SaveShell VPN
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