based on user reports and queries over the last 24 hours
Speedtest outage statistics
- Email: support@speedtest.net
- Official website: https://www.speedtest.net
- Help Center: https://support.speedtest.net
- X: https://x.com/speedtest
- Check your internet connection stability before running any measurement tool
- Close other applications and browser tabs that might be using bandwidth
- Run the assessment during off-peak hours when network congestion is lower
- Try connecting directly to your modem via Ethernet cable instead of Wi-Fi
- Restart your router and modem to clear any temporary network issues
- Perform multiple tests at different times of day to establish a baseline
- Use the same testing server location for consistent comparisons
- Ensure no other devices on your network are consuming significant bandwidth
- Verify that your device isn't running background updates during the assessment
- Consider using the official application instead of the browser-based version
- Check if your firewall or security software is blocking the connection
- Verify that your DNS settings are properly configured
- Try switching to a different server if the current one is unresponsive
- Ensure your browser or app is updated to the latest version
- Test with a mobile hotspot to isolate whether the issue is with your ISP
- Contact your Internet Service Provider to verify your subscribed plan speed
- Check for any data caps or throttling that might be in effect
- Test from different devices to rule out hardware limitations
- Look for physical obstructions or interference if using Wi-Fi
- Update your network drivers and router firmware for optimal performance
- Manually select a server closer to your geographical location
- Choose servers with lower latency and higher capacity indicators
- Avoid servers that show high load or maintenance status
- Try both automatic and manual server selection methods
- Consider using the tool's multi-server testing feature for comprehensive results
- Clear your browser's cache and cookies before running web-based tests
- Disable browser extensions that might interfere with network traffic
- Use the dedicated application for more accurate and consistent measurements
- Ensure JavaScript is enabled for browser-based speed evaluations
- Compare results between different browsers to identify performance variations
- Position yourself closer to the router for stronger signal strength
- Reduce interference from other electronic devices and networks
- Switch to 5GHz band if available for less congested connectivity
- Update your router's firmware to the latest available version
- Consider using a Wi-Fi analyzer app to identify optimal channel selection
- Ensure you have stable cellular signal before running mobile tests
- Test in areas with good coverage away from buildings or obstructions
- Disable Wi-Fi assist features that might switch between networks
- Check for any carrier-imposed speed limitations or network congestion
- Use the mobile-specific version of the testing application when available
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