Terms of Use

Effective date: 2026-05-06
Version: 1.1

These Terms govern the use of:

• detector404.in;
• downdetect.in.

Operator: OOO “DETEKTIKUM”

Country of registration: Russian Federation

Address: 127045, Moscow, Municipal District Krasnoselsky, Daev Lane, 2, apt. 11, Russian Federation

Email: admin@detector404.com

By using the Site, users agree to these Terms.

1. Description of the Service

Detector404 is an informational service that allows users to report possible outages of online services and view aggregated statistics.

The Site may display:

• report charts;
• possible outages;
• moderated comments;
• regional statistics;
• historical reports;
• aggregated indicators.

2. Not an official source

Detector404 is not an official representative of any company, bank, telecom operator, app, government authority or service mentioned on the Site.

Information is based on user reports, statistical processing and algorithms.

Information may be incomplete, inaccurate or outdated.

For official information, users should contact the relevant service or organisation directly.

3. No warranties

The Site is provided “as is” and “as available”.

We do not guarantee:

• uninterrupted availability;
• absence of errors;
• detection of all outages;
• accuracy of statistics;
• publication of all comments;
• consistency with official information.

4. User comments

Comments are public after pre-moderation.

By submitting a comment, the user confirms that:

• they have the right to publish it;
• the content is lawful;
• it does not infringe third-party rights;
• it does not contain personal data;
• it does not contain confidential information;
• it is not defamatory, abusive or unlawful.

5. Prohibited content

Users must not publish:

• names of private individuals;
• telephone numbers;
• email addresses;
• residential addresses;
• passport, ID or national identity numbers;
• banking details;
• card numbers;
• passwords;
• verification codes;
• tokens;
• personal data of third parties;
• children’s data;
• health data;
• sensitive data;
• trade secrets;
• spam;
• advertising;
• malicious links;
• threats;
• abuse;
• defamation;
• unlawful content;
• mass false reports intended to manipulate statistics.

6. Moderation

Comments are subject to pre-moderation.

We may:

• publish;
• refuse publication;
• hide;
• remove;
• edit to remove prohibited data;
• mask data;
• reject duplicate or suspicious messages.

We may use automated filters, regular expressions, text analysis, anti-fraud mechanisms and manual moderation.

We are not obliged to publish any comment.

7. Complaints and removal requests

Complaints regarding comments may be sent to: admin@detector404.com

Please include, where possible:

• page URL;
• relevant part of the comment;
• reason for complaint;
• country;
• supporting information if necessary.

We will review the complaint and take appropriate action if the issue is confirmed.

For detector404.com, this contact also functions as a notice-and-action contact for unlawful content and personal data in user comments.

8. Licence to user content

By submitting a comment or report, the user grants OOO “DETEKTIKUM” a non-exclusive, royalty-free, worldwide licence to use the content for the operation of the Site, including to:

• store;
• moderate;
• publish;
• display;
• edit to remove prohibited data;
• anonymise;
• aggregate;
• analyse statistically;
• include in charts and reports.

9. Anti-fraud and security

We may use technical measures to prevent:

• spam;
• bots;
• statistical manipulation;
• automated submissions;
• attacks;
• comment abuse.

This may involve:

• anti-fraud cookie;
• IP address;
• device data;
• browser data;
• action frequency;
• technical logs.

10. Authentication sessions

If authentication functionality is available, the Site may use a session cookie to maintain authenticated sessions and protect access-controlled areas.

The session cookie is not used for advertising.

11. Geolocation

The Site may use geolocation to determine the region of a possible outage.

This may include:

• approximate location based on IP;
• browser-based location stored or processed, where permitted by browser settings or user permission.

Users may disable location access in browser or device settings.

12. Analytics

The Site uses analytics tools to understand traffic and improve the interface:

• Google Analytics;
• Yandex Metrica;
• Bing/Microsoft analytics.

The Site does not use:

• advertising;
• retargeting;
• marketing profiling;
• Yandex Webvisor;
• session recording tools.

Analytics are used in accordance with the Privacy Policy and Cookie Policy.

13. Prohibited use

Users must not:

• disrupt the Site;
• bypass anti-fraud mechanisms;
• send automated requests without permission;
• use bots to submit reports;
• manipulate statistics;
• publish mass false reports;
• scan infrastructure;
• attempt unauthorised access;
• use the Site to attack third parties;
• scrape or copy data unlawfully;
• use the Site for illegal purposes.

14. Intellectual property

The Site, software, design, interface, text, graphics, database and brand are owned by OOO “DETEKTIKUM” or used lawfully.

Third-party names and trademarks belong to their respective owners.

Mention of a third-party service does not imply partnership, endorsement or official representation.

15. Third-party links

The Site may contain links to third-party websites.

We do not control third-party websites and are not responsible for their content, availability, security or privacy practices.

16. Limitation of liability

To the maximum extent permitted by applicable law, we are not liable for:

• inaccurate information;
• user decisions based on the Site;
• unavailability of the Site;
• user comments;
• removal or non-publication of comments;
• losses arising from use or inability to use the Site.

Nothing in these Terms limits rights that cannot be limited under applicable law.

17. Privacy and cookies

Data processing is governed by:

• Privacy Policy;
• Cookie Policy.

18. Governing law

Unless mandatory laws of the user’s country provide otherwise, these Terms are governed by the laws of the Russian Federation.

For users in South Africa, India, the EEA, UK or other jurisdictions, mandatory consumer protection, data protection, online content and electronic services laws may apply regardless of this clause.

19. Contact

admin@detector404.com

Privacy Policy

Effective date: 2026-05-06
Version: 1.1

This Privacy Policy explains how OOO “DETEKTIKUM” processes data in connection with the use of the following websites:

• detector404.in;
• downdetect.in.

Together, these websites are referred to as the “Site”, “Service” or Detector404.

Detector404 is an informational service that allows users to report possible outages, failures or disruptions of online services, analyses such reports, and displays aggregated outage statistics.

This Policy takes into account, where applicable:

• India’s Digital Personal Data Protection Act — DPDP Act;
• other applicable data protection laws.

1. Data controller / responsible party

The operator of the Site is:

OOO “DETEKTIKUM” Country of registration: Russian Federation Address: 127045, Moscow, Municipal District Krasnoselsky, Daev Lane, 2, apt. 11, Russian Federation Email: admin@detector404.com

This email may be used for:

• privacy requests;
• data protection questions;
• cookie-related questions;
• complaints about comments;
• content removal requests;
• general enquiries about the Site.

For South African users, the operator acts as the responsible party where POPIA applies.

For Indian users, the operator acts as the data fiduciary where the DPDP Act applies.

For EEA/UK users, the operator acts as the controller where GDPR or UK GDPR applies.

2. We do not ask users to provide personal data in comments

The Site does not ask users to provide personal data in comments or outage reports.

We do not ask users to submit:

• full name;
• telephone number;
• email address;
• residential address;
• passport or identity document number;
• banking details;
• card numbers;
• passwords;
• verification codes;
• health information;
• children’s data;
• any other information that directly identifies a person.

Such information is not required for the purpose of the Service, which is to detect possible outages and display aggregated statistics.

3. Data we may process

Although we do not ask users to submit personal data directly, we may process technical data, cookies and user comments when the Site is used.

Depending on the jurisdiction and context, some of this data may be considered personal data or personal information.

3.1. Technical data

We may process:

• IP address;
• date and time of access;
• cookie identifiers;
• anti-fraud technical tag;
• session identifier, if authentication functionality is used;
• device information;
• browser type and version;
• operating system;
• browser language;
• visited pages;
• referrer URL;
• events on the Site;
• technical logs;
• suspicious activity signals;
• data necessary to prevent spam, bots, abuse and manipulation of statistics.

3.2. Anti-fraud tag

The Site uses a cookie named tag.

The tag cookie is used for anti-fraud and abuse prevention purposes. It creates a unique technical tag based on the user’s IP address and helps us:

• prevent mass false reports;
• reduce spam;
• detect bots;
• protect outage statistics from manipulation;
• identify suspicious repeated actions.

The tag cookie is not used for advertising or marketing profiling.

Because the tag may be derived from the IP address, it may be treated as personal data or pseudonymous personal data in some jurisdictions.

3.3. Session identifier

The Site may use a cookie named jwt.

The jwt cookie is used as a session identifier for authenticated users if authentication functionality is available.

It may be used to:

• maintain an authenticated session;
• support access control;
• protect the Site from unauthorised actions;
• support moderation or administrative functionality, where applicable.

The jwt cookie is not used for advertising.

3.4. Geolocation

The Site may use a cookie named geoPos.

The geoPos cookie may store or help process geographic position information based on browser settings or browser permission.

To determine the region of a possible outage, we may use:

1. Approximate location based on IP address
   For example, country, region or city.

2. Browser-based location
   Only if the user grants permission through the browser or operating system, or where the browser/device settings provide location information.

Users may revoke browser geolocation permission at any time in their browser or device settings.

3.5. Comments and outage reports

If a user submits a comment or outage report, we may process:

• comment text;
• selected service;
• type of problem;
• date and time of submission;
• country, region or city, where available;
• technical submission identifier;
• anti-fraud tag;
• information required for pre-moderation and abuse prevention.

Comments are subject to pre-moderation and may be published on the Site.

4. Prohibited information in comments

Users must not publish in comments:

• names of private individuals;
• telephone numbers;
• email addresses;
• residential addresses;
• passport, ID or national identity numbers;
• banking details;
• card numbers;
• passwords;
• verification codes;
• access tokens;
• personal data of third parties;
• children’s data;
• health data;
• sensitive or special category data;
• trade secrets;
• confidential information;
• illegal content;
• threats, abuse, defamation or unlawful content.

If such information is voluntarily provided by a user, we may remove, hide or mask it.

5. Pre-moderation and automatic removal of personal data

Comments are subject to pre-moderation.

To identify and remove information that should not be published, we may use:

• automated filters;
• regular expressions;
• text analysis tools;
• manual moderation.

We may remove or mask:

• telephone numbers;
• email addresses;
• card numbers;
• identity document numbers;
• addresses;
• passwords;
• verification codes;
• access tokens;
• personal data of third parties;
• other confidential or prohibited information.

If you find a comment containing personal data or unlawful content, please contact: admin@detector404.com

6. Analytics

The Site may use the following analytics tools:

• Google Analytics;
• Yandex Metrica;
• Bing/Microsoft analytics.

The Site does not use:

• advertising cookies;
• advertising retargeting;
• direct marketing cookies;
• Google Signals;
• Google advertising features;
• Microsoft/Bing advertising retargeting;
• Yandex Webvisor.

Analytics tools are used only to understand traffic, improve the Site, detect technical issues and analyse general usage.

Where required by applicable law, analytics tools are activated only after the user gives consent.

7. Purposes of processing

We process data for the following purposes:

8. Legal bases for processing

Depending on the applicable law, we may process data on the following legal bases:

• user consent;
• operation of the Site;
• legitimate interest in security and abuse prevention;
• legitimate interest in preventing spam, bots and manipulation of statistics;
• consent for analytics cookies;
• consent for precise browser geolocation, where applicable;
• compliance with legal obligations;
• establishment, exercise or defence of legal claims.

Where applicable law requires consent for a specific processing activity, that activity will be performed only after consent is obtained.

For EEA/UK users, non-essential cookies and analytics tools are used only with prior consent.

9. Cookies

The Site uses cookies and similar technologies.

We may use:

• tag — anti-fraud cookie;
• jwt — session identifier for authenticated users, if used;
• geoPos — geographic position based on browser settings or browser permission;
• analytics cookies from Google Analytics, Yandex Metrica and Bing/Microsoft analytics.

More information is available in the Cookie Policy.

10. Sharing data with third parties

We may share data with the following categories of recipients:

We do not sell personal data.

We do not use user data for advertising, retargeting or direct marketing.

11. International data transfers

Because the Site uses international technical and analytics services, data may be processed outside the user’s country.

This may involve:

• Google;
• Yandex;
• Microsoft/Bing;
• hosting providers;
• CDN providers;
• security providers;
• technical contractors.

Where international transfers are subject to applicable data protection requirements, we take appropriate contractual, technical and organisational measures.

For EEA/UK users, where required, transfers may rely on adequacy decisions, standard contractual clauses, data processing terms, supplementary measures or other mechanisms permitted by applicable law.

For South African users, transfers are made in accordance with POPIA requirements where applicable.

For Indian users, transfers are made in accordance with applicable Indian law.

12. Retention

We retain data only for as long as necessary for the purposes described in this Policy and as permitted or required by applicable law.

Anonymised or aggregated data may be retained longer if it cannot identify a user.

13. User rights

Depending on applicable law, users may have the right to:

• receive information about data processing;
• request access to data;
• request correction;
• request deletion;
• withdraw consent;
• object to certain processing;
• restrict processing;
• request portability, where applicable;
• request removal of a comment;
• lodge a complaint with a competent authority.

Requests should be sent to: admin@detector404.com

We may request additional information to verify the request and prevent unauthorised deletion or modification.

14. India-specific provisions — detector404.in, downdetect.in

For users in India, the processing of digital personal data is subject to applicable Indian data protection laws, including the DPDP Act where applicable.

Users may have rights to:

• access information about processing;
• correct or update data;
• request erasure where applicable;
• withdraw consent;
• submit a grievance;
• nominate another person, where required by applicable law.

Grievance and privacy contact: admin@detector404.com

We do not use the Site for advertising or direct marketing.

Cookies and analytics tools are used for site operation, anti-fraud, security and analytics.

15. Security

We implement reasonable technical and organisational measures, including:

• HTTPS;
• access restrictions;
• anti-fraud mechanisms;
• pre-moderation of comments;
• automated filtering of potential personal data;
• spam and bot protection;
• security logging;
• retention limits;
• removal or masking of prohibited content.

16. Children

The Site is not directed to children.

We do not request age and do not knowingly collect children’s data.

If we become aware that a comment contains children’s data, we may remove or mask it.

17. Changes to this Policy

We may update this Policy from time to time.

The current version will be available on the Site with the effective date.

Cookie Policy

Effective date: 2026-05-06
Version: 1.1

This Cookie Policy explains how Detector404 uses cookies and similar technologies on:

• detector404.in;
• downdetect.in.

1. What cookies are

Cookies are small files or identifiers stored in a user’s browser or device.

They help us:

• operate the Site;
• protect against spam, bots and abuse;
• determine the region of a possible outage;
• maintain authenticated sessions, if authentication functionality is used;
• analyse traffic;
• improve the interface.

2. Categories of cookies

3. First-party cookies

4. tag anti-fraud cookie

The tag cookie helps us:

• prevent mass false reports;
• reduce spam;
• detect bots;
• protect outage statistics from manipulation;
• identify suspicious repeated actions.

The tag cookie is not used for advertising or marketing profiling.

Because it may be generated based on an IP address, it may be treated as personal data or pseudonymous personal data in some jurisdictions.

5. jwt session cookie

The jwt cookie is used as a session identifier for authenticated users, if authentication functionality is available.

It may be used to:

• maintain login status;
• support access control;
• protect administrative or moderation functionality;
• prevent unauthorised actions.

The jwt cookie is not used for advertising or analytics.

6. geoPos location cookie

The geoPos cookie may store geographic position information based on browser settings or browser permission.

It helps us:

• determine the region of a possible outage;
• show region-specific outage information;
• improve the relevance of outage statistics.

Precise browser geolocation is used only if the user grants permission through the browser or operating system.

Users may revoke location permission in their browser or device settings.

7. accepted cookie preferences cookie

We use the accepted cookie to store information about your cookie choices and the version of the current Cookie Policy.

The accepted cookie may contain information about whether non-essential cookies were accepted or rejected, as well as the version number of the Cookie Policy that was in effect when you gave your consent or saved your preferences.

This cookie is necessary because it allows the Site to remember your choice and avoid showing the cookie banner on every visit. The accepted cookie is not used for advertising, retargeting, marketing profiling or tracking you across third-party websites.

You can change or withdraw your choice in the cookie settings or delete the accepted cookie in your browser settings. In that case, the Site may ask you to make your cookie choice again.

8. Google Analytics

We use Google Analytics only for analytics.

We do not use Google Signals or Google advertising features.

Google Privacy Policy: https://policies.google.com/privacy

9. Yandex Metrica

We may use Yandex Metrica for traffic analytics and technical performance analysis.

We do not use Yandex Metrica for advertising.

Yandex Webvisor is disabled and is not used on the Site.

Yandex Privacy Policy: https://yandex.com/legal/confidential/

10. Bing / Microsoft analytics

We use Bing/Microsoft analytics only for analytics.

We do not use Microsoft/Bing for advertising or retargeting.

Microsoft Privacy Statement: https://privacy.microsoft.com/

11. Cookie banner

The Site may display the following notice:

We use necessary cookies to operate the Site and protect it from spam. With your consent, we also use analytics cookies from Google Analytics, Yandex Metrica and Bing/Microsoft analytics to analyse traffic and improve the Site. We do not use advertising cookies or session recording tools.

Buttons:

• Reject non-essential
• Cookie settings
• Accept all

For EEA/UK users, non-essential cookies are disabled by default until consent is given.

12. Changing cookie preferences

Users can:

• change cookie settings on the Site;
• delete cookies in the browser;
• block cookies;
• disable geolocation;
• use analytics opt-out tools.

Links:

• Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout
• Yandex Metrica opt-out: https://yandex.com/support/metrica/general/opt-out.html
• Microsoft privacy settings: https://account.microsoft.com/privacy/ad-settings

13. International processing

Google Analytics, Yandex Metrica and Microsoft/Bing analytics may process data outside the user’s country.

More information is available in the Privacy Policy.

14. Changes

We may update this Cookie Policy.

The current version will be available on the Site.