BigBasket not working in India today?

How to Contact BigBasket Technical Support

- By Hotline Phone for customers: 1860-123-1000 (Customer Care, 7:00 AM–10:00 PM, 7 days a week);

- E-mail: customerservice@bigbasket.com (General Support);

- Through Feedback Form or Personal Account: https://www.bigbasket.com/ (log in and access "Contact Us" or "Help" to raise a ticket or chat with support);

- In the BigBasket Mobile App for Android and iOS devices (Help & Support section).

Latest News and Updates:

- Facebook: https://www.facebook.com/Bigbasketcom;

- Instagram: https://www.instagram.com/bigbasketcom;

- X (Twitter): https://x.com/bigbasket_com.

BigBasket App Not Working?

Possible Issues:

- The app does not open or crashes on startup

- Unable to log in to your BigBasket account

- App freezing or becoming unresponsive

- Features or buttons not functioning properly

How to Fix:

- Restart your device and relaunch the BigBasket app

- Check your internet connection and ensure it is stable

- Update the BigBasket app to the latest version

- Clear the app cache and data (on mobile devices)

- Log out and log back into your BigBasket account

- Uninstall and reinstall the app if the problem persists

BigBasket Website Down or Outage?

Possible Issues:

- Website is not loading or shows error messages

- Unable to access certain pages or complete orders

- Widespread reports of website downtime

How to Fix:

- Check your internet connection and try reloading the page

- Clear your browser cache and cookies

- Try accessing the website from a different browser or device

- Visit BigBasket’s social media for outage updates

- Wait for BigBasket to resolve server-side issues

BigBasket Order Placement Failure?

Possible Issues:

- Unable to add items to cart or proceed to checkout

- Payment page not loading or transaction failing

- Order not confirmed after payment

How to Fix:

- Ensure your internet connection is stable

- Try a different payment method

- Refresh the page or restart the app

- Check if your payment was processed with your bank or payment provider

- Contact BigBasket customer support with your order details

BigBasket Delivery Delays or Not Received?

Possible Issues:

- Order delivery is delayed or not received within the promised time

- No updates or incorrect tracking information

- Partial or missing items in the delivery

How to Fix:

- Check your order status in the app or website under “My Orders”

- Contact BigBasket customer support for delivery updates

- Confirm your delivery address and contact details are correct

- If items are missing, report the issue through the app or website

BigBasket Payment or Refund Failure?

Possible Issues:

- Payment not going through or declined

- Refund not received after order cancellation or return

- Double charges or incorrect billing

How to Fix:

- Verify your payment method and account balance

- Try a different payment option

- Wait a few minutes and try again

- Contact your bank or payment provider for more information

- Reach out to BigBasket support with your transaction details

BigBasket Offers or Promo Codes Not Working?

Possible Issues:

- Promo code not applying or showing as invalid

- Discount not reflected in the final bill

- Offer expired or not available for selected items

How to Fix:

- Check the terms and conditions of the offer or promo code

- Ensure the code is entered correctly and is still valid

- Verify if the offer applies to your selected products or order value

- Contact BigBasket support for clarification or assistance

Stay updated on BigBasket service issues through our platform!