DIKSHA not working in India today?

How to Contact DIKSHA Technical Support

- Through Feedback Form or User Account: https://diksha.gov.in;

- In the DIKSHA Mobile App for Android and iOS devices (built-in support, feedback, and reporting options are available in the app).

DIKSHA Website Not Working? Complete Portal Outage or Failure?

Possible Issues:

- The DIKSHA (https://diksha.gov.in/) site does not load or shows error messages.

- Web pages are very slow, timeout, or certain features (menus, dashboard) are inaccessible.

- Unexpected maintenance outage or sustained server downtime.

Solutions:

- Check your internet connection and try loading the site in another browser or device.

- Clear browser cache/cookies and try again.

- If you see a maintenance or outage notification, wait and retry later.

- Follow DIKSHA’s social media for any service outage or downtime updates.

- If persistent, contact DIKSHA technical support by email or hotline.

DIKSHA Login Not Working or Account Access Down?

Possible Issues:

- Unable to sign in, authentication errors, or endless loading after entering credentials.

- OTP for login not received or Sign in with Google/Microsoft not processing.

- Account locked after several failed attempts.

Solutions:

- Double-check your username, password, and entered details.

- Use “Forgot Password” to reset your credentials.

- Ensure you have access to the registered email/phone for OTP.

- Try a different browser or device, disable VPN/proxy if used.

- If you’re still unable to access your account, contact DIKSHA support.

DIKSHA Course Enrollment Failure or Content Not Loading?

Possible Issues:

- Unable to enroll for new courses due to system errors or service outages.

- Course videos, lessons, or assessments not loading, or stuck buffering.

- Digital resources, PDFs, or interactive content fail to open or download.

Solutions:

- Refresh the page and retry accessing or enrolling in the course.

- Switch to a stable internet connection and ensure there are no parental/network restrictions.

- Clear app or browser cache/data.

- If problems persist, try accessing the course from another device.

- Contact support if course links remain broken or content fails to load.

DIKSHA Certificate Download Not Working or System Failure?

Possible Issues:

- Certificate cannot be downloaded, shows error, or not generated after course completion.

- Delays in receiving digital certificates via email or portal.

Solutions:

- Wait a few hours and retry downloading; system updates may cause temporary delays.

- Clear browser cache or try on a different browser/device.

- Ensure you have completed all required modules and assessments.

- For continued issues, reach out to DIKSHA support with course and user details.

DIKSHA App Not Working, Down, or Crashing?

Possible Issues:

- DIKSHA mobile app fails to open, crashes, or specific features are unresponsive.

- App notifications not received, content not syncing, or update failure.

Solutions:

- Update the app to the latest version from Play Store or App Store.

- Restart your device and reopen the app.

- Clear app cache/data in device settings.

- If persistent, uninstall and reinstall the DIKSHA app.

- For major issues or confirmed app outage, contact technical support or consult DIKSHA’s social media for updates.

DIKSHA QR/Resource Scan Not Working or Recognition Failure?

Possible Issues:

- QR code scanning for accessing resources does not work or triggers errors.

- Resources do not match the scanned book or QR, or remain unavailable.

Solutions:

- Confirm the camera is allowed and functioning.

- Update the DIKSHA app to ensure latest QR features are available.

- Wipe the camera lens and scan under good lighting conditions.

- If scanning still does not work, manually enter the resource code in the app/website search.

DIKSHA Teacher/Student Onboarding Failure or KYC Down?

Possible Issues:

- Registration as a teacher or student does not proceed; onboarding forms fail to submit.

- Document verification doesn’t process or times out.

- Enrollment throttle during peak admission periods.

Solutions:

- Complete all required fields and check document format/size before submitting.

- Try registering during off-peak hours.

- Use an alternative device if frequent errors occur.

- For verification or onboarding failure, contact support and provide necessary details.

Stay updated on DIKSHA service issues through our platform!