based on user reports and queries over the last 24 hours
EXBO outage statistics
- Email: support@exbo.com;
- Official website: https://exbo.com.
- Telegram: https://t.me/exbo_com.
- Check if the email address is correctly formatted and not already registered
- Ensure password meets complexity requirements (minimum 8 characters, uppercase, lowercase, numbers)
- Verify email confirmation link was clicked after registration
- Contact support if verification email wasn't received within 10 minutes
- Confirm card details match bank records exactly
- Check if card supports international transactions if applicable
- Verify sufficient funds are available
- Try alternative payment method if one fails
- Wait 24 hours before retrying failed transactions
- Reset password using 'Forgot Password' feature
- Clear browser cookies and cache
- Try incognito/private browsing mode
- Check if CAPS LOCK is accidentally enabled
- Ensure username/email is spelled correctly
- Test internet connection stability
- Restart router/modem
- Try different network (mobile data vs WiFi)
- Check EXBO status page for service outages
- Disable VPN or proxy if being used
- Close unnecessary browser tabs/applications
- Update browser to latest version
- Clear browser cache and temporary files
- Check device meets minimum system requirements
- Try accessing during off-peak hours
- Enable two-factor authentication if available
- Regularly update passwords
- Avoid using public computers for access
- Monitor account activity for suspicious actions
- Report any unauthorized access immediately
- Allow sufficient time for sync completion
- Check storage space availability
- Ensure stable internet connection during sync
- Restart application if sync appears stuck
- Contact support if sync failures persist beyond 24 hours
EXBO
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