based on user reports and queries over the last 24 hours
Express VPN outage statistics
- Email: support@expressvpn.com
- Live Chat: Available 24/7 on website
- Official website: https://www.expressvpn.com
- X: https://x.com/expressvpn
- YouTube: https://www.youtube.com/expressvpn
- Telegram: https://t.me/expressvpn
- Check internet connection stability and restart router if needed
- Ensure Express VPN software is updated to latest version
- Verify subscription status is active and payment is current
- Try switching between different VPN protocols in settings
- Disable firewall or antivirus temporarily to test if they're blocking the connection
- Connect to a server location geographically closer to your physical location
- Switch between different server locations to find optimal performance
- Avoid peak usage times when servers might be congested
- Close bandwidth-intensive applications running in the background
- Check if your internet service provider is throttling VPN traffic
- Enable Express VPN's built-in DNS leak protection feature
- Use the service's custom DNS servers instead of your ISP's default
- Perform DNS leak tests through online verification tools
- Disable WebRTC in your browser settings to prevent potential leaks
- Ensure kill switch functionality is active in Express VPN settings
- Reinstall the Express VPN application completely
- Update your device's operating system to latest version
- Check for conflicting software that might interfere with the VPN
- Allocate more system resources if running multiple applications simultaneously
- Contact Express VPN support for specific error code troubleshooting
- Reset your Express VPN password through official recovery methods
- Verify your account credentials are entered correctly
- Clear application cache and data before attempting to log in again
- Ensure you're using the correct subscription account linked to your email
- Check if the service is experiencing widespread authentication server issues
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