based on user reports and queries over the last 24 hours
Groww outage statistics
- By Hotline Phone for customers: 080 4748 1507 (Customer Support, Mon to Sat, 9 AM – 7 PM IST), +91-9108800604;
- E-mail: support@groww.in (General support inquiries);
- Through Feedback Form or Personal Account: https://groww.in/contact-us (fill out feedback form or access support after login via web or mobile app);
- In Groww Stocks Mobile App.
- LinkedIn: https://www.linkedin.com/company/groww.in;
- Facebook: https://www.facebook.com/growwapp;
- Instagram: https://www.instagram.com/groww_official;
- X (Twitter): https://x.com/_groww;
- Groww Blog: https://groww.in/blog.
Possible signs: The Groww app or website is not loading, you cannot log in, or all services are unavailable.
Solution:
- Check the official Groww social media or status page for outage announcements.
- Wait for the technical team to resolve the issue.
- Try accessing the app after some time.
Possible signs: Error messages when entering username or password, or unable to verify OTP.
Solution:
- Double-check login credentials.
- Reset your password if needed.
- Confirm mobile network or internet connection for OTP delivery.
- Clear app cache or reinstall the application.
Possible signs: Unable to add funds, complete an investment, or receive withdrawal.
Solution:
- Check your bank/payment gateway status for issues or maintenance.
- Ensure you've entered correct payment details.
- Wait and retry during low-traffic times if the service is throttling.
- Contact Groww customer support if funds are deducted but not reflected.
Possible signs: App freezes, closes unexpectedly, or displays blank screens.
Solution:
- Update the Groww app to the latest version.
- Restart your device.
- Clear the app's cache and storage data.
- Uninstall and reinstall the app if issues continue.
Possible signs: The website won’t load, pages don’t open, or error codes (e.g., 502, 504).
Solution:
- Test your internet connection or try a different network.
- Clear your browser cache and cookies.
- Switch browsers or try incognito/private mode.
- Wait for official fix if it is a widespread outage.
Possible signs: Delayed or missing updates on investments, incorrect values shown.
Solution:
- Refresh the page or app screen manually.
- Log out and log in again.
- Check for app or website updates.
- Follow Groww’s official support for data sync resolutions.
Possible signs: Long verification times, errors uploading documents, or verification failure.
Solution:
- Ensure documents meet Groww’s upload requirements (clear image, correct format).
- Check stable internet connection during submission.
- Contact Groww support if verification is delayed beyond standard timelines.
Groww
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