based on user reports and queries over the last 24 hours
Krisp outage statistics
- Email: support@krisp.ai
- Official website: https://krisp.ai
- X: https://x.com/KrispHQ
- LinkedIn: https://www.linkedin.com/company/krisp-technologies
- YouTube: https://www.youtube.com/c/KrispAI
- Ensure Krisp is set as the default input/output device in your application's settings (e.g., Zoom, Teams).
- Check that your physical microphone is not muted and is properly connected to your computer.
- Update your audio drivers to the latest version available from your manufacturer's website.
- Restart the Krisp application to refresh its connection to your audio devices.
- Verify that the Krisp noise cancellation feature is toggled on within the application.
- Adjust the noise cancellation strength slider to a higher setting for more aggressive filtering.
- Close other applications that might be accessing your microphone, as they can interfere with Krisp.
- Test the feature in a quieter environment to see if it's being overloaded by extreme background noise.
- Completely uninstall Krisp, then download and install the latest version from the official website.
- Check that your operating system meets the minimum requirements for running the software.
- Temporarily disable any antivirus or firewall software that might be conflicting with the app.
- Review the application logs for any error messages that could indicate the source of the problem.
- Reduce the number of active Krisp features (e.g., turn off echo cancellation if not needed).
- Lower the audio processing quality within the app's settings to a less resource-intensive level.
- Ensure no other heavy applications are running simultaneously to conserve system resources.
- Keep the app updated, as developers often release performance optimizations in new versions.
- Ask other participants to wear headphones to prevent their speakers from feeding into their mics.
- Decrease your microphone's input volume to minimize sound leakage that the service must process.
- Enable Krisp on both ends of the call for double the filtering of potential echo sources.
- Use the echo cancellation feature if available in your specific version of the software.
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