MyGov.in not working in India today?

How to Contact MyGov Technical Support

- By Hotline Phone for customers: 1800 11 1398 (Toll-Free, MyGov Helpdesk, 9:00 am–6:00 pm IST, Mon–Fri); 011-24301812 (Direct line for general support, MyGov Delhi office); For Business/Partnership Queries: 011-24305447;

- E-mail: connect@mygov.in (General Queries, Feedback, and Support); helpdesk@mygov.in (Technical Support, Complaints, and Issues); media@mygov.in (Media & PR Inquiries);

- Through Feedback Form or Personal Account: https://www.mygov.in/contact-us/ (Contact form for queries and feedback, or log in to your MyGov account for personal support/raise a ticket); https://self4.mygov.in/ (MyGov helpdesk self-service and support portal);

- In the MyGov India Official Mobile App for Android and iOS devices (user support, feedback, and account services).

Latest News and Updates:

- LinkedIn: https://www.linkedin.com/company/mygov-india;

- Facebook: https://www.facebook.com/mygovindia;

- Instagram: https://www.instagram.com/mygovindia;

- X: https://x.com/mygovindia;

- Whatsapp: https://whatsapp.com/channel/0029Va4WxI4ISTkQcvGgWY1H;

- YouTube: https://www.youtube.com/MyGovIndia.

MyGov Portal Not Working? (MyGov Website Down or Outage)

Common Issues:

- The MyGov website (https://www.mygov.in/) is not loading, is very slow, or returns “Service Unavailable” errors

- Portal freezes, important pages (contests, news, discussions) fail to open

- Login page or registration form fails to load

How to Fix:

- Check your internet connection and try accessing the site through a different browser or device.

- Clear your browser cache and cookies, and ensure your browser is updated to the latest version.

- Try accessing during off-peak hours if the site is slow or overloaded.

- If the portal remains down, wait for official updates on MyGov’s social media or contact helpdesk@mygov.in or call 1800 11 1398 for assistance.

MyGov App Not Working? (MyGov Mobile App Failure or Down)

Symptoms:

- The MyGov India app crashes on launch, freezes, or specific features are not working

- Unable to log in, submit responses, or receive notifications

- App shows “Network Error” or “Service Down” messages

How to Fix:

- Update the MyGov app using Google Play Store or Apple App Store to the latest version.

- Restart your device and check your mobile data or Wi-Fi connectivity.

- Clear app cache in device settings or uninstall and reinstall the app.

- If problems persist, contact helpdesk@mygov.in or use official web contact forms for support.

Problems with MyGov Login or Registration? (Registration/Login Failure or Down)

Possible Issues:

- Unable to register or log in with your mobile/email/OTP

- “Login Failed,” “Service Unavailable,” or session timeout errors

- Registration confirmation not received or stuck at verification

How to Fix:

- Double-check all details, including OTPs and credentials.

- Ensure your mobile number is active and able to receive OTPs/SMS.

- Wait a few minutes and retry if experiencing high traffic (“throttling”).

- For continued failure, use the “Forgot Password” link or reach support at connect@mygov.in.

MyGov Participation or Submission Not Working? (Contest/Submission Outage or Failure)

Symptoms:

- Cannot submit entries for contests, discussions, polls, or feedback

- Uploads fail, or files are not accepted (throttling or form down)

- No confirmation message or submission reference received

How to Fix:

- Ensure your files meet required format and size limits.

- Try a different browser/device or submit during non-peak times.

- Wait and refresh the page; for urgent help, email helpdesk@mygov.in with details.

MyGov Notifications or Email Alerts Not Working? (Notification Failure or Down)

Symptoms:

- Not receiving notifications about contests, results, or updates

- Email alerts delayed or not delivered

How to Fix:

- Confirm your email/phone are correct in “My Profile” section.

- Check your email spam/junk folders and enable MyGov notifications in app/device settings.

- For critical alerts, use the latest mobile app or log in to the web portal to review “My Activities.”

- Persistent issues can be reported to connect@mygov.in.

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