based on user reports and queries over the last 24 hours
Starlink outage statistics
- Official website: https://www.starlink.com
- Support page: https://support.starlink.com
- Email: starlinkresolutions@spacex.com
- X: https://x.com/starlink
- Check for visible obstructions like trees or buildings that might block the signal
- Reposition the dish to ensure it has a clear view of the sky
- Use the Starlink app's obstruction viewer to identify problematic areas
- Restart both the router and the dish by unplugging them for a minute
- Verify all cable connections are secure and undamaged
- Check if there are any service outages in your area using the Starlink app
- Perform a speed test during different times of day to identify patterns
- Reduce the number of connected devices or limit bandwidth-heavy activities
- Ensure your equipment is updated to the latest firmware version
- Heavy rain, snow, or storms can temporarily affect the service
- Wait for weather conditions to improve as the service typically recovers automatically
- Clear accumulated snow from the dish if it's blocking the signal
- Update the Starlink mobile app to the latest version available
- Reset your password if you can't access your account
- Contact customer support for billing or subscription problems through the app
- Inspect cables and connectors for any signs of physical damage
- Check the power supply and ensure the router's lights indicate normal operation
- Submit a support ticket through the app if you suspect hardware failure
- Verify your device's network settings are configured correctly
- Try connecting different devices to isolate the issue
- Reset your network settings to default if you've made custom configurations
Starlink
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