based on user reports and queries over the last 24 hours
Yahoo outage statistics
If the inbox keeps spinning without loading, start with the browser cache — clear cookies and cached files specifically for yahoo.com, not your entire browsing history. Then try a hard refresh (`Ctrl+Shift+R`). If the issue continues in Chrome or Edge, open the same mailbox in Firefox or Safari to rule out a browser extension conflict. The Yahoo Mail mobile app can also freeze after an update — force close it, clear the app cache in your device settings, and relaunch it.
A failed sign-in usually comes down to one of these things:
- The password was changed on another device and the current session hasn’t updated yet
- The two-step verification code arrives late or not at all — check that your recovery phone number is still active
- The account was temporarily locked after several failed attempts — wait 15–30 minutes before trying again
- Browser autofill is entering an outdated password — clear the saved credentials for yahoo.com and type it manually
Yahoo Mail’s built-in search can lose its index after a long session. Sign out completely, sign back in, and run the search again. If you’re looking for older emails, note that the default search scope may be limited — use the `All` filter and narrow it down manually by date range. On mobile, the search bar sometimes ignores attachments unless you add `has:attachment` as a keyword prefix.
If a message gets stuck in the Outbox, the most common cause is a large attachment — Yahoo limits outgoing attachments to 25 MB. Resize or remove the file and try again. Another common cause is a browser session timeout: the compose window stays open, but the authentication token expires, so the send request fails silently. Refresh the page, reopen the draft, and send it again.
- Inline images may be blocked by browser security settings — allow yahoo.com to load remote content
- PDF preview may fail in the web app — download the file directly instead of using the built-in viewer
- Video attachments may not play if the format isn’t natively supported — download and open them locally
- Slow attachment loading often points to a weak connection rather than a server issue — try a different network
Yahoo
Your message will be published in about
5 minutes
Service administration will see your message