Zomato not working in India today?

How to Contact Zomato Technical Support

- By Hotline Phone for Business: +91-80100 44444 (Restaurant/Partner Support);

- E-mail: support@zomato.com (General Customer Support and Order Complaints); restaurants@zomato.com (Restaurant Onboarding and Partner Support);

- Through Feedback Form or Personal Account: https://www.zomato.com/support (log in and use “Help” or “Support” to chat, raise a ticket, or provide feedback);

- In the Zomato Mobile App for Android and iOS devices (use in-app “Order Help,” “Chat with Us,” or “Get Support” for 24x7 customer assistance);

- For Business Enquiries: https://www.zomato.com/partners (restaurant and business partner contact and onboarding).

Latest News and Updates:

- LinkedIn: https://www.linkedin.com/company/zomato;

- Facebook: https://www.facebook.com/zomato;

- Instagram: https://www.instagram.com/zomato;

- X: https://x.com/zomato;

- YouTube: https://www.youtube.com/zomato.

Zomato App Not Working or Down?

Common Issues:

- Zomato app not opening or keeps crashing

- Stuck on Zomato logo or loading screen

- Can’t sign in or access profile

How to Fix:

- Check your internet connection (Wi-Fi or mobile data may be unstable).

- Close the app completely and relaunch it.

- Ensure the Zomato app is updated to the latest version in the Play Store or App Store.

- Restart your device.

- Go to device Settings > Apps > Zomato > Storage > Clear Cache.

- If the issue persists, uninstall and reinstall the app.

- Look for outage notifications on Zomato's official social media channels.

- Use the website as an alternative (https://www.zomato.com) if the app is temporarily down.

Zomato Website Outage or Not Loading?

Possible Problems:

- Website not loading, very slow, or showing error messages

- Unable to log in, search for restaurants, or place an order

How to Fix:

- Refresh the website or try accessing it at a later time.

- Clear your browser cache and cookies or try incognito/private mode.

- Use a different browser or device.

- Check for outage updates on Zomato’s social media.

- If the problem persists, contact Zomato support via email (support@zomato.com) or through the app's help section.

Order Placement or Checkout Failure on Zomato?

Common Issues:

- Orders not going through ― “Order failed” or “Payment unsuccessful” message

- Unable to complete payment or apply promo codes

- Confirmed payment but no order confirmation received

How to Fix:

- Double-check your internet connection.

- Try a different payment method (UPI, card, wallet, COD).

- Wait a few minutes before attempting payment again.

- Do not retry payments repeatedly if deducted — check order status and your bank statement.

- If money is deducted but no order confirmation is received, contact support (via app or support@zomato.com) with payment details.

Zomato Order Tracking Down or Delivery Updates Missing?

Possible Problems:

- Order stuck on “Preparing” or “Out for Delivery”

- Tracking not updating in real-time

- No push notifications, SMS, or email about the order status

How to Fix:

- Allow some time as tracking and delivery partner assignment may be delayed during peak hours.

- Open your Zomato app or website, and refresh the order page.

- Check your SMS, email, or app notifications for any updates.

- Contact customer support via app chat if you experience excessive delays or no updates.

Zomato Customer Support Down or Not Responding?

Typical Problems:

- Unable to access in-app chat or “Help” section

- Messages not sent or unexplained delays in response

- Hotline not connecting for partners

How to Fix:

- Retry accessing support after closing and reopening the app.

- Try reaching Zomato support via alternate methods (support@zomato.com or web portal).

- For business or partner inquiries, use dedicated numbers +91-80100 44444 or +91-73030 05555.

- For urgent matters, try multiple channels (email, app, social media).

Problems with Zomato Pro or Subscription Services Outage?

Common Issues:

- Benefits not applied to account or order

- Zomato Pro status not reflected or renewal failure

- Can’t access exclusive Pro offers

How to Fix:

- Log out of your account and log back in to refresh account status.

- Make sure you are using the latest version of the app.

- Check Pro terms and offer conditions.

- Contact Zomato Pro support through the app, at https://​www.​zomato.​com/​contact, or email support@zomato.com.

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