based on user reports and queries over the last 24 hours
eBay outage statistics
- Customer Care: 1-866-540-3229 (US), +91-000-800-100-1067 (India toll-free)
- Help & Contact: https://www.ebay.com/help/home
- Customer Service: Available through eBay account message center
- Website: https://www.ebay.com
- X: https://x.com/eBay
- Facebook: https://facebook.com/eBay
- Instagram: https://instagram.com/ebay
- YouTube: https://www.youtube.com/ebay
- LinkedIn: https://www.linkedin.com/company/ebay
- Reset your password via the 'Forgot Password' option
- Verify if your account has been suspended due to policy violations
- Confirm your email address accuracy and accessibility
- Reach out to customer support for suspected unauthorized access
- Ensure you have sufficient listing credits or active subscription
- Verify your product complies with prohibited items guidelines
- Confirm your payment method is current and valid
- Review image specifications (size, format, content requirements)
- Check that your connected bank account or PayPal is active
- Look for payment restrictions due to suspicious activities
- Validate that buyer/seller protection criteria are fulfilled
- Update expired credit card details promptly
- Utilize tracked shipping methods for seller safeguard
- Secure package items properly to avoid damage complaints
- Submit tracking numbers within the specified timeframe
- Maintain clear communication regarding shipping delays
- Respond to messages within a 24-hour window
- Use eBay's messaging platform for documentation purposes
- Maintain professionalism and clarity in all interactions
- Report abusive or inappropriate communications
- Comprehend and explicitly state your return policy
- Document item condition with photographs before dispatch
- Process refunds promptly when obligated
- Utilize eBay's resolution center for formal dispute handling
- Regularly clear browser cache and cookies
- Experiment with different browsers or devices
- Check eBay's status page for reported outages
- Update your application to the most recent version
- Activate two-factor authentication
- Never disclose login credentials
- Regularly monitor account activity
- Report suspicious listings or users without delay
eBay
Your message will be published in about
5 minutes
Service administration will see your message