based on user reports and queries over the last 24 hours
Slack outage statistics
- Email: feedback@slack.com
- Official website: https://slack.com/intl/en-in/help
- X: https://x.com/SlackHQ
- LinkedIn: https://www.linkedin.com/company/tiny-speck-inc/
- YouTube: https://www.youtube.com/channel/UCY3YECgeBcLCzIrFLP4gblw
- Check your internet connection and try refreshing the page
- Verify Slack's status page for any ongoing outages
- Clear your browser cache or try accessing Slack from a different browser
- Restart the Slack desktop application or mobile app
- Review your notification settings in Preferences > Notifications
- Ensure Do Not Disturb mode is not active during your working hours
- Check your device's system notification settings for the Slack app
- Verify that you haven't muted specific channels or conversations
- Confirm the file size doesn't exceed Slack's limits (1GB for paid plans)
- Check your internet connection speed for large file transfers
- Ensure you have proper permissions to share files in the workspace
- Try uploading from a different device or network if issues persist
- Use specific keywords and channel filters to narrow down results
- Check if you're searching in the correct workspace when multiple exist
- Wait a few moments as search indexing might need time after message creation
- Contact your workspace administrator if search consistently fails
- Test your microphone and camera permissions in browser or app settings
- Check your internet bandwidth for stable video conferencing
- Try using Slack's built-in audio troubleshooting tool
- Switch to phone audio if video quality remains poor
- Update to the latest version of the Slack mobile application
- Clear the app cache and data through your device settings
- Ensure your mobile operating system is up to date
- Reinstall the app if problems continue after updates
- Verify that third-party integrations are properly configured and active
- Check the integration's status page for any service disruptions
- Reauthorize connections that may have expired or been revoked
- Contact the integration provider for specific troubleshooting guidance
- Confirm your account hasn't been deactivated by an administrator
- Check with your workspace admin about any recent permission changes
- Ensure you're using the correct login credentials for that workspace
- Try accessing from a different device to isolate account-specific issues
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