based on user reports and queries over the last 24 hours
The Elder Scrolls Online outage statistics
- Official support website: https://help.elderscrollsonline.com/
- X: https://x.com/TESOnline
- YouTube: https://www.youtube.com/user/tesonline
- Twitch: https://www.twitch.tv/bethesda
- Discord: https://discord.gg/elderscrollsonline
- Check your internet connection stability and restart your router
- Verify ESO server status on official website or social media
- Temporarily disable firewall or antivirus software for testing
- Use wired connection instead of Wi-Fi for better stability
- Update graphics card drivers to the latest version
- Lower in-game graphics settings, especially shadows and view distance
- Close background applications consuming system resources
- Adjust the game's frame rate limiter in settings
- Reset your password through the official ESO website
- Clear game cache files in the documents folder
- Ensure your subscription is active if playing premium content
- Contact customer support if account verification issues persist
- Disable all add-ons temporarily to identify problematic ones
- Update outdated add-ons through Minion or other managers
- Remove conflicting add-ons that modify the same game functions
- Check add-on compatibility with current game patch version
- Abandon and restart the problematic quest
- Reload the game or travel to another zone and return
- Use the /reloadui command to reset quest tracking
- Submit a bug report with specific quest details
- Ensure all group members are on the same quest step
- Check that everyone meets the dungeon's level requirements
- Use the group finder tool instead of manual grouping
- Verify that no one is in combat when attempting to enter instances
- Clear your craft bag if you have ESO Plus subscription
- Organize inventory by using bank storage effectively
- Research traits consistently to avoid missing crafting opportunities
- Deconstruct unused items to free up space and gain materials
The Elder Scrolls Online
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